For those buyers who order via email, cut the manual keying and automate with CloudTrade Intelligent Ordering, delivering straight-through no-touch order processing.
It captures the order details from the email attachments and the email body text with 100% accuracy and validates the data, like a human, by cross checking against stock, product numbers and checking addresses, before augmenting the data and submitting this automatically into your Sales Order Processing system, ERP or CRM.
As orders are submitted 24/7 and in real-time, the speed of processing is vastly increased, processing more orders in a shorter time and offering a greater number of customers next day fulfillment, bringing better service and improved customer satisfaction.